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Fox Valley Computer Services  -  CALL US  920-779-3091

Email US at  service @ fvcomputerservices . com
Extended Hours • Emergencies Welcome • 32+ Years Experience • Locally Owned • Bonded & Insured
Now Serving:  New London • Hortonville • Greenville • Appleton • Fox Cities

PHONE SUPPORT


Is there something about your computer that you just cannot figure out? Do you ever feel that if you could just talk to the right person, for a few minutes, you could get your issue resolved? Well, we are here for you. Just give us a call and we will make time to assist you. We offer phone support for any computer related issue. We can also attach to your PC via internet and resolve most issue while you watch.

Phone Support Rates*
  Up to  5 minutes  $15.00
    6 to 15 minutes  $25.00
  16 to 30 minutes  $40.00
  31 to 60 minutes  $65.00

$65 per hour after the first 60 minutes, billed in 15-minute increments.

If your issue involves something that cannot be handled over the phone and results in a in-home or in-office visit, there will be no charge for your phone consultation.

* Results are not guaranteed. Phone support time is billable, whether a resolution is achieved or not.

Our Policies: If we cannot fix your issue over the phone in one-hour, we will credit up to $65.00 of your phone support incident fee toward a house call if you are in the Appleton (Greater Fox Cites) service area. A credit card is required, for non-current customers, if we do not have a card on file.

Additional time for phone support will be billed at $65.00 per hour, billed in 15-minute increments, whether a resolution is achieved or not. Time spent on the phone will be billed as allotted time used for a house call.

Call now 920-779-3091 and let us resolve your problem together!


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